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New Resident Dashboard Benefits for Community Management
Increasing resident engagement is one of the most important functions in community management, yet one of the most challenging. To empower our clients in bringing more engagement to their community...
View ArticleAchieve Your Retention and Acquisition Goals with New Ticket Analytics Report
Are you wanting to strengthen your competitive position in the property management market or improve staffing decisions internally? Well, now in Pilera, management executives will be able to do all...
View ArticleBuilding Resident Relationships with Communication +
We’re excited to introduce Communication +, a new product that joins Pilera’s suite of management platforms for single-family HOA’s, condominiums, and apartments. Through the Communication + product,...
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Managing events with ease through Pilera’s new Event Calendars!
As you gear up for year-end meetings and community celebrations, you’re keeping busy with the event details and ensuring that residents are notified in a timely manner. This month, we’re excited to...
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Create Better Community Experiences with New Architecture Change Request
HOA managers have a wide array of responsibilities all aimed at creating better community experiences for their residents, and one such goal is to help residents maintain or increase property value....
View ArticleGrowing Property Management Revenue
The work of property management staff never seems to end. Whether it’s tenants, owners, landlords, contractors, or the endless stream of daily tasks, the days can be grueling. Knowing that the costs...
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Tips to Improve Your Community Management Company’s Reputation Online
Residential community clients may oftentimes be unhappy with community ongoings or the level of customer service they received, and will take that dissatisfaction to an online platform. With the rise...
View ArticleHow to Manage Maintenance Costs Effectively While Making Residents Happy!
The third biggest hurdle that property managers of any residential community face according to a study conducted by Unicom Corp is maintenance, especially with regards to damages and unexpected...
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Introducing Pilera’s Mobile Web Portal Experience
After upgrading our community and company websites to a mobile-friendly version, we’re happy to announce that we’ve just released a new mobile version of our web portals for managers and residents!...
View ArticleAsk These 5 Questions Before Choosing Maintenance Software
Streamlining maintenance is one of the most critical activities in community and residential management. Community and property managers aim to increase the public appeal of the community and ensure...
View Article5 Key Benefits of Taking Your Community Documents Digital
Managers overseeing daily responsibilities in a community or property management company handle countless documents. They do so to keep track of information, streamline operations, and engage with...
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4 Must-Do’s for Powering Your Client Services Team
The client service team is at the heart of your HOA or Condo management company’s operations. They are busy at work carrying out the many responsibilities designated to them by community associations...
View ArticleAre emails not reaching your residents? 7 Ways to Improve Email Deliverability
You are gearing up to send an email blast to your residential community reminding them of a snowstorm approaching your area this week and how the community operates. You’ve spent a great amount of...
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Does your Community Website Stand Out? 5 Tips to Engage & Inform Your Residents!
A website is a long-term investment into a community’s operations. When a website is well-built and nurtured over time with the purpose of keeping residents informed, it can help managers and board...
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7 Reasons to Fit Community Management Software in Your Budget
As the budget season arrives, you will be busy planning the next year’s activities for your HOA or condo communities along with board members and budget committee members. As you evaluate past and...
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